Delivery and Returns
Shipments and returns
Your pack shipment.
Slipmat packages are generally dispatched within 24 – 48 hours from receipt of payment and are shipped via Royal Mail 1st Class Post (United Kingdom and rest of World).
Express orders are shipped same day via Royal Mail Special Delivery (UK Only) subject to orders being received and processed by 14.00 p.m
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas postage fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Slipmats are sent out in 12″ cardboard mailers which are generally too large to post through your letterbox and maybe returned to your local sorting office if nobody is at home to take delivery – please check with your local sorting office before asking us to investigate missing packages.
Your slipmat products are custom made to your requirements and can only be returned where there are manufacturing faults, defects or printing typo errors for which we are solely responsible.